Sarah O'Connor

Experience straight from Perth

Sarah joined NeoMetrics in October 2019. She brought with her 12 years of hard experience in operations management, which she gained in the logistics sector in Fremantle. She knows the local business reality inside out. At NeoMetrics, Sarah handles what's most important: organizing cooperation between people so no one wastes time on redundant questions. Her work is concrete numbers, not guesses.

In 2023, Sarah helped 14 companies from Western Australia emerge from bureaucratic chaos. In one project for a company from the Welshpool district, she shortened document circulation time by 5.5 hours per week for every office worker. Sarah doesn't use complicated theories. She enters the office, looks at how information flows, and cuts what's unnecessary. She simply humanly explains who is responsible for what.

Her approach is based on the principle: clear rules of the game. At NeoMetrics, Sarah creates procedures that employees actually read and use. in the last quarter of 2024, she conducted 23 implementation workshops, after which team efficiency increased by an average of 18.3%. She doesn't promise pie in the sky. If she sees a given way of working doesn't work, she says so straight after the first week of observation.

Sarah specializes in straightening relationships where law mixes with daily duties. She helps Perth business owners understand their rights and obligations without the fluff. Her goal is a situation where the boss can go on a week's holiday to Margaret River and the firm will run like a Swiss watch. She verifies contracts and regulations from a practical perspective, not just a paragraph one.

Privately, Sarah lives in Scarborough and is a fan of morning coffee by the beach at 6:15 am. She says it's the best time for planning the day without distractions. She often repeats that order in papers is a clear head after 5:00 pm. If you're looking for someone to rearrange your office without unnecessary talk, Sarah is the right person.

Heads-up: Sarah can be very direct when she sees a waste of time, but that's precisely why our largest clients value her.