NeoMetrics Privacy Policy
Last updated: February 2025
Who manages your data?
NeoMetrics, acting as Terra Nova Solutions Pty Ltd with its registered office at Level 3, 256 Adelaide Tce in Perth, takes care of your data. We don't make a big philosophy out of it, but we stick to clear rules of the game. Your first name, last name, or email address are important information for us, allowing us to talk to you humanly. We operate in accordance with the law in Western Australia. We treat your privacy as we would like to be treated. Without unnecessary complications and legal gibberish. If you leave us your data, you do so because you want us to help your company. We respect that. We don't sell your information to any third-party companies. Your data is safe with us because we focus on consulting, not on database trading. This is the foundation of our trust, which we have been building in Perth since September 2016. Every person on our team knows that confidentiality is the foundation of our work and there is no room for guessing.
What information do we collect?
When you fill out a form on our site, we ask for specific data. Usually, it's your first name, last name, business email address, and company name. Sometimes we also ask for a phone number so that Marcus J. Sterling or Lachlan Murray can call you back at a set time. On average, we do it in 47 minutes, so this data is needed for efficient work. We don't collect data we don't need for setting up cooperation in your team. Additionally, our server records standard logs such as IP address or browser type. Every server on the internet does this so that the site simply works. We also use simple cookies. They help us understand which articles on the blog you read most often. Thanks to this, we know if you are more interested in management through dialogue or perhaps legal issues. All this we do without fluff and without looking over your shoulder. Your activity on the site serves us only to improve the quality of our content and make contact with us easier for you.
Why do we need your data?
The main goal is simple: we want to answer your questions. If you write to us that you have a problem with employee turnover, we use your email to send a workshop offer. Data from the cost calculator allows us to prepare an initial quote before a 15-minute call. We don't send spam or dozens of unwanted messages every morning. Your data serves to build a common direction in your organization, not to bombard you with ads. If you decide to cooperate, your information will go into our project systems. This allows us to keep the promise that you will receive a legal opinion within 22 hours. Every process at NeoMetrics is set up so that data helps work, not hinders it. To be honest, the less redundant information we store, the better for both sides. We focus on concrete numbers and facts that help your firm in Perth grow. Your privacy is a clear rule of the game for us, which we've stuck to for years, caring for 147 firms under our care.
Security and your rights
You have full control over what we know. You can write to us at any time at info@neometric.com and ask what data we store. You can correct them, move them, or ask for their complete removal. We don't make any difficulties about it. We use standard technical safeguards so that no unauthorized person has access to your information. We use proven servers and tools that are the norm in the consulting industry in Australia. If any change occurs in our rules, we will inform you clearly and explicitly. We don't hide anything with fine print. We've been operating in Perth since 2016 and know that reputation is built over years. Therefore, we treat data security as a priority. Remember that you can also always contact the Australian Information Commissioner if you believe your rights are being violated. We, however, prefer to handle matters directly. If you have any doubts, call (+61) 0439 950 969. We'll be happy to explain everything over the phone, without redundant complications.