Efficiency

Shortening Board Decision Time by 37 Minutes

By Sarah O'Connor, Operational Consultant·November 22, 2024·5 min read

In March 2024, we entered a manufacturing company in Osborne Park where the board spent an average of 4 hours on one meeting. People were tired, and important investment decisions for 243,000 dollars lay untouched for months. We show how we trimmed exactly 37 minutes from each meeting by introducing clear rules of the game.

Decision paralysis over coffee in Osborne Park

When we began working with a manufacturing company in Osborne Park in September 2023, the situation was critical. The board consisted of 7 people, and each had a different communication style. The average discussion time for one agenda point was 42 minutes. People left meetings frustrated, and worse – without clear guidelines on what to do next. As a result, projects worth 467,000 dollars stood still because no one wanted to take responsibility for the final 'click'.

An analysis conducted by our NeoMetrics team showed the problem wasn't people's competence, but a lack of structure. Clear rules of the game were missing. Every topic was ground from scratch, even if it had already been discussed in emails. This is a classic error in companies that grew faster than their decision-making processes. Our task was to introduce a rigor that would free the potential of these people, instead of suffocating it in office coffee fumes.

42 minutes per agenda point is not a discussion; it's a waste of taxpayer and shareholder money.
Decision paralysis over coffee in Osborne Park

The three-minute rule and the end of fluff

The first change implemented by Sarah O'Connor was the '180-second rule'. Every board member presenting their point had exactly 3 minutes to present the problem, options, and recommendation. After this time, the microphone (metaphorically) passed to the next person. At first, during a test meeting on October 12, 2024, we had to interrupt the CFO as many as 6 times. It was painful but necessary to understand that time is the most expensive resource in Perth.

Introducing this simple barrier forced managers to filter information. Instead of talking about the entire process, they focused on what was most important for the decision. Thanks to this, the time spent on preliminary presentations was shortened from 84 minutes to just 26 minutes for the entire session. This was the first step to regaining control over the calendar and restoring dynamics in the company.

The three-minute rule and the end of fluff

Data on the table 48 hours earlier

Another pillar of change at NeoMetrics was the introduction of the '48/24 Standard'. All meeting materials had to reach participants 48 hours before the start. Participants had 24 hours to submit clarifying questions by email. Thanks to this, entering the room on Adelaide Terrace, everyone had the same level of knowledge. We no longer wasted the first 15 minutes reading charts and explaining what a given Excel column meant.

The rule was hard: if materials didn't arrive on time, the point was removed from the agenda. In November 2024, this happened only once. The operations director quickly understood that without preparation, he wouldn't push through his fleet modernization budget. This approach simply humanly forced greater operational work discipline outside the meeting room, which translated into better quality of the decisions themselves.

Respect for someone else's time begins 48 hours before the meeting, not at the moment of entering the room.

Results after 14 weeks of work

After 14 weeks of applying the new methods, we measured the effects. The average board meeting duration fell from 234 minutes to 197 minutes. That's exactly 37 minutes of savings per session. With 26 meetings a year, this gives 962 minutes per person annually. for the entire 7-person team, that's over 112 hours that can be devoted to building client relationships or developing new products in Perth and the surrounding areas.

More importantly, board member satisfaction with decision-making increased by 28.4% (according to an internal survey from December 2024). People feel their voice is heard, and the process is fair and transparent. Concrete numbers don't lie – clear rules of the game are not just a convenience, they are the foundation of a profitable company. If you want your company in Perth to act similarly, book a 20-minute talk with our team as early as next week.

Results after 14 weeks of work